1. Information We Collect
We may collect and process the following types of
personal data about you:
Contact Information: Name, email address, phone number,
and postal address. Financial Information: Bank account
details, transaction history, and information related to
your investments. Identification Information: Passport
number, driver’s license number, and other
identification details. Usage Data: Information about
how you use our website and services, including IP
address, browser type, and browsing behavior.
2. How We Use Your Information
We use your personal data for the following purposes:
To Provide Services: To assist in the recovery of funds
from brokers. To Communicate: To respond to your
inquiries and provide customer support. To Improve
Services: To analyze and improve our services and
website functionality. To Comply with Legal Obligations:
To fulfill legal and regulatory requirements.
3. Disclosure of Your Information
We may share your personal data with third parties in
the following circumstances:
Service Providers: With third-party vendors who provide
services on our behalf, such as payment processing and
data analysis. Legal Obligations: When required by law
or to protect our legal rights. Business Transfers: In
the event of a merger, acquisition, or sale of all or
part of our business.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no security measure is completely infallible.
5. Your Rights
You have the following rights regarding your personal
data:
Access: You can request a copy of the personal data we
hold about you. Correction: You can request that we
correct any inaccurate or incomplete data. Deletion: You
can request that we delete your personal data, subject
to certain conditions. Objection: You can object to the
processing of your personal data in certain
circumstances. Data Portability: You can request the
transfer of your data to another organization.
6. Cookies
Our website uses cookies to enhance user experience and analyze website traffic. You can control cookie settings through your browser preferences.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on our website and updating the effective date.
8. Contact Us
If you have any questions or concerns about this Privacy
Policy or our data practices, please contact us at:
Global Refund
Genossenweg 5, 3012 Bern, Switzerland
Beursplein 37, 3011 AA Rotterdam, Netherlands
compliance@global-refund.co
fraud-investigation@global-refund.co
complaint-support@global-refund.co
+46431313339
+46317813575
+31852080750
+31852086101
+61895665689
+61242104469
Effective Date: 01/01/2016
